Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

From my initial inquiry through a few rides throughout the week, Ashe County Livery delivered exceptional service. My plans shifted more than once, and James handled each change seamlessly. Adjustments were managed with calm efficiency and clear communication, making everything effortless on my end — exactly what you want when traveling. Carsten is a fascinating and genuinely delightful human — professional, attentive, and engaging without ever being intrusive. He strikes that rare balance of being both highly capable and wonderfully personable. From first contact to final drop-off, Ashe County Livery demonstrated consistency, pride in service, and a genuine commitment to excellence. I would not hesitate to use them again and highly recommend them without reservation. ~ Alicia B
From start to finish, our experience with Ashe County Livery was exceptional! Booking was seamless, and communication was fantastic. Our driver, Carsten, greeted us with a smile and immediately made us feel welcome. The vehicle was immaculate, quiet, and incredibly comfortable after our flight. He was courteous, handled our luggage with care, and navigated traffic flawlessly, getting us to our destination ahead of schedule. It's rare to find such consistent, top-tier service that makes travel feel effortless and luxurious. Highly recommend for anyone wanting a stress-free, professional ride! ~ Maria M
We used Ashe County Livery for our wedding, and I cannot say enough good things about James!! He drove the van for our wedding party and family and took such amazing care of everyone! From the very beginning, James was so accommodating and always quick to answer any questions I had 🙌🏼—which made the whole process feel so easy and stress-free! On the big day, he was professional, kind, and incredibly helpful. He made sure everyone got where they needed to be safely and on time! Thank you, James, for being such a reliable and friendly part of our day!! We’re so grateful!! Highly recommend!! ~ Peyton M
Carsten was my driver and he texted me before my flight left Tampa to introduce himself, tell me where to meet him, and what kind of car to look for. With a delay in one of my flights he was on top of it and he met me right where we discussed. On the trip from airport to Boone, he gave me music genre choice,, and was nice enough to stop for a coffee and bathroom break halfway up to the mountain. My son did same trip with this Ashe county Livery and Carsten 10 days earlier and he also had nothing but good things to say about his experience ~ Gregory S
Ashe County Livery exceeded our expectations! We recently hired their van service to take 8 of us on a tour of 5 NC wineries for a 60th Birthday celebration with friends. James was excellent during the reservation/itenary planning. He had great suggestions to make the most of our day. The best part was that he picked us up at our house in Mouth of Wilson, Virginia, about an hour from the wineries. James was friendly, knowledgeable about the area and kept us on schedule. We had a perfect day! ~ Robin F
We had the absolute best experience with Ashe County Livery! When we reached out to them for more information they were VERY responsive and super helpful. The booking process was simple and easy. James helped us coordinate the best times and itinerary for the vineyards we wanted to visit. Our driver Carsten was very punctual, super kind and we had a great experience at all of the stops. Highly recommend using them! ~ Megan S
James and Ashe County Livery were the absolute best for my wedding guests transportation. Communication was excellent, and they were so helpful in mapping out specific details. I also discovered that a few of my wedding guests used Ashe Co Livery for their airport transportation and raved about how nice their driver was. To top it off, James is a genuinely nice person who you can tell really cares about making your experience a good one. ~ Kasey C
James is outstanding and I continue to depend upon his Ashe Livery. He picked me up at Charlotte Airport last night. ..helped me with luggage and drove his beautiful car 2 hours to my home in Lansing NC. He's always cheerful and caring . I'm just back home from cancer treatments at Mayo and it was so wonderful to know he would be there to help me. ~ Clare T
James is truly wonderful! As a wedding planner it’s important for me to have a transportation company that’s not only affordable but good at what they do. James always has clear communication with me leading to the big day and keeps in touch with me all wedding day long. He’s a go-to recommendation for wedding couples! ~ Kaytlyn G
We used this service to go from West Jefferson to Boone and back for a special night out. It was a great experience- easy to book, responsive, accommodating and reliable transportation. The suv was immaculate. The prices were reasonable too. Highly recommend and will use James and his drivers again for sure! ~ Natasha
We booked Ashe County Livery for my daughter's wedding at Summit on Cross Mountain. We had 3 vans transport our guests to and from the Holiday Inn in West Jefferson. All of our guests were very happy having the safe ride through the mountains. I would highly recommend using Ashe County Livery for you next event. ~ Ken U
James and his crew were great!! Communication was super fast and they did everything. He planned arrival times at the hotel to my wedding venue and everyone made the shuttle without an issue! I liked how they stayed at the venue in case people needed to leave early. Overall, they were super helpful and highly recommend! ~ Kaylee B
I can’t say enough good things about Ashe County Livery and James! He did so much more than just drive our group. James helped us pick which wineries would be best for our group, called ahead and made reservations for us, and was accommodating with changing plans. We could not have picked a better company or driver! Thank you so much, James!!!! ~ Sydnie T
We had an excellent experience with Carsten taking our group of ladies to the Charlotte airport and back in the wee hours of the morning. We felt safe and secure the whole time and would highly recommend. In fact I doubt I’ll ever drive myself to the airport again! ~ Bobbie M
Their service is tops!! Lucky find. Prompt and direct response i.e. minutes, easy to secure reservation, professional, reliable. Best way to CLT airport from Ashe County and nearby locations. Added to contacts for the future. Certainly recommend. ~ Drew
Highly recommend! James was amazing! He took us to several wineries and even made some wonderful recommendations on where we should go. We celebrated my sister’s 40th birthday, and it was perfect! We will definitely use James again the next time we visit! ~ Jordan T
They were WONDERFUL!!! Totally planned everything and we didn’t have to worry about anything!!!! Our driver was so nice and did such a great job!!! We will totally call them the next time we are in the area! ~ ANNA A
I would 100% recommend working with Ashe County Livery! They were super communicative and accommodating. When some of our guests missed the final shuttle, they swung back around to make sure they got home safely. Working with them was amazing! ~ Victoria S
Wonderful service. I called the day before booking it and had someone contact me the same night to confirm pick up. Dustin was our driver. He was great! It was a smooth drive with great conversation and a quick stop per my request. ~ Sara E
James is always so accommodating and flexible. Amazing customer service and safe driving. Our driver, Dustin, was friendly and polite. He was flexible to our schedule changes. I would highly recommend them. ~ Terri P
We used Ashe County Livery to transport our guests from Boone to Sky Retreat for a wedding. James helped us figure out locations and timing. The shuttles were punctual and a great way to move our guests through the mountains. ~ Terri M
I recently used Ashe County Livery for a ride to the Charlotte airport from the high country. James was prompt, friendly and knowledgeable. I highly recommend using Ashe County Livery for transportation to and from Ashe County. ~ Julie J
We booked Ashe County Livery to shuttle the guests to/from our son's wedding this past weekend at Sky Retreat. James was very personable and accommodating and I highly recommend Ashe County Livery for your transportation needs. ~ Michele Z
James was wonderful to deal with. We used Ashe County Livery for my daughter’s wedding and everything went so smoothly. James went above and beyond and I’m truly grateful. I would highly recommend them. ~ Carrie R

Find us on social media