Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

My wife and I decided to spend a weekend in the NC Wine country. We normally plan an annual event but since we moved to the NC coast, it has been a while. In planning our trip, we quickly realized that there were many new wineries and vineyards we haven't visited, so we planned a full day for Saturday and used Ashe County Livery to provide our transportation. We sent a list of who we wanted to visit and included a place for a short lunch. James planned everything and created a realistic agenda. He assigned Pat McGuire as our driver. Pat was incredible. Very friendly and knowledgeable. We even invited her to eat lunch with us at a Winery Stop. We would strongly recommend Ashe County Livery to assist with your trip planning and transportation needs. ~ Matt A
From my initial inquiry through a few rides throughout the week, Ashe County Livery delivered exceptional service. My plans shifted more than once, and James handled each change seamlessly. Adjustments were managed with calm efficiency and clear communication, making everything effortless on my end — exactly what you want when traveling. Carsten is a fascinating and genuinely delightful human — professional, attentive, and engaging without ever being intrusive. He strikes that rare balance of being both highly capable and wonderfully personable. From first contact to final drop-off, Ashe County Livery demonstrated consistency, pride in service, and a genuine commitment to excellence. I would not hesitate to use them again and highly recommend them without reservation. ~ Alicia B
James and the entire team absolutely knocked it out of the park for our daughter’s wedding weekend at Twickenham House in Jefferson, Nc. Our initial transportation vendor had to step down due to health issues just 6 weeks before the wedding. James and his team stepped in and executed the requirements of the weekend flawlessly. From rehearsal dinner transportation Friday night between Twickenham, Jefferson Landing and the West Jefferson Hotel, later routes between all three for the welcome party, to multiple wedding day runs between both lodging venues and Twickenham House at the top of the Phoenix Mountain, the Ashe County Livery team make sure every guest arrived safely and not one person once left behind. James was in constant communication with me and with our planner ….. we couldn’t be any more please. Highly recommend! ~ Angie F
We spent the day with James of Ashe County Livery and it was a great day with 11 of us girls, tasting at 3 winery's and just enjoying the day thanks to the organization and planning that James did for us. From choosing the closest wineries so that we would spend more time wine tasting than driving to these locations and pre-reserving spots for us at these wineries...James couldn't have made it easier for us...all we had to do was hop on the van and he took care of the rest of it for us so all we had to do was arrive at the winery and there was reserved tables all ready to receive us and James made it so personal and delightful. This is the second time we've used his service and will continue to do so anytime we plan on our wine tours. ~ Sheilagh M
We used Ashe County Livery for transportation during our wedding weekend and couldn't have been happier with the service. James was our primary point of contact throughout the planning process and was fantastic to work with—responsive, professional, organized, and incredibly helpful. Transportation logistics can be one of the most stressful parts of a wedding, especially when coordinating guests, but James made everything seamless from start to finish. The drivers were punctual, courteous, and ensured everyone got where they needed to be safely and on time. The service was reliable, communication was excellent, and it gave us tremendous peace of mind on our wedding day. We highly recommend Ashe County Livery to anyone looking for wedding or event transportation. Thank you, James, for helping make our celebration run so smoothly! ~ Ian Y
We were extremely happy with the shuttle service we used in Charlotte and West Jefferson. From start to finish, the service was professional, reliable, friendly, and made our travels so much easier. A special mention has to go to Carsten, our driver. He was absolutely fantastic, friendly, helpful, punctual, and went above and beyond to make sure we were comfortable and well taken care of. He really made a difference to our experience. We will definitely be using this shuttle service again whenever we are in the area, and we would highly recommend them to anyone looking for safe, reliable and excellent transportation. Thank you James and Carsten for such a wonderful service! ~ Khavhatondwi P
Absolutely incredible service from start to finish! We used this transport company for our travel all weekend, from Charlotte to West Jefferson and then on to Oak Hill, and we couldn’t have been happier. From my very first enquiry, James was fantastic. He mapped everything out for us, was incredibly efficient, responsive and made the whole process so easy. And then there was Carsten! honestly, he is the BEST! He went above and beyond every step of the way. Nothing was ever too much trouble, and his care, kindness and service were exceptional. By the end of the weekend, we genuinely felt like Carsten had become part of the family! ❤️ We are so grateful for everything they did to make our weekend stress-free and enjoyable. I wouldn’t hesitate to recommend them and will absolutely be booking with them again. Thank you James, Carsten and the whole team! ⭐️⭐️⭐️⭐️⭐ ~ Hayley P
I booked Livery Transportation for my 42nd birthday wine country trip, and I could not have asked for a better experience\! Our driver, Janet, was AMAZING. She was professional, kind, patient, accommodating, and truly helped make the entire day run smoothly. We had a full day planned with multiple stops and a van full of ladies celebrating, and Janet handled us and our itinerary with ease. 😂 She got us everywhere safely, kept things stress free, and allowed me to actually enjoy my birthday instead of worrying about transportation and logistics. The vehicle was comfortable, the service was excellent, and having reliable transportation made such a difference in the overall experience. When you’re responsible for planning a celebration for a whole group, knowing that one major piece of the day is completely taken care of is priceless. Janet, THANK YOU for being part of such a special birthday for me. Livery Transportation absolutely delivered, and I would happily book them again.🥂🚐 ~ A P
From start to finish, our experience with Ashe County Livery was exceptional! Booking was seamless, and communication was fantastic. Our driver, Carsten, greeted us with a smile and immediately made us feel welcome. The vehicle was immaculate, quiet, and incredibly comfortable after our flight. He was courteous, handled our luggage with care, and navigated traffic flawlessly, getting us to our destination ahead of schedule. It's rare to find such consistent, top-tier service that makes travel feel effortless and luxurious. Highly recommend for anyone wanting a stress-free, professional ride! ~ Maria M
We used Ashe County Livery for our wedding, and I cannot say enough good things about James!! He drove the van for our wedding party and family and took such amazing care of everyone! From the very beginning, James was so accommodating and always quick to answer any questions I had 🙌🏼—which made the whole process feel so easy and stress-free! On the big day, he was professional, kind, and incredibly helpful. He made sure everyone got where they needed to be safely and on time! Thank you, James, for being such a reliable and friendly part of our day!! We’re so grateful!! Highly recommend!! ~ Peyton M
Carsten was my driver and he texted me before my flight left Tampa to introduce himself, tell me where to meet him, and what kind of car to look for. With a delay in one of my flights he was on top of it and he met me right where we discussed. On the trip from airport to Boone, he gave me music genre choice,, and was nice enough to stop for a coffee and bathroom break halfway up to the mountain. My son did same trip with this Ashe county Livery and Carsten 10 days earlier and he also had nothing but good things to say about his experience ~ Gregory S
James was great, professional & kind. Our group was celebrating a Surprise Birthday. James was very accommodating to that. We did a wine tour and he was great with the timing and had good knowledge. Glad he could handle a group of wine drinkers, some who were a bit loud haha 😆.We had a blast.. We are very grateful for his time and accomodations. Absolutely recommend him & his company!! Thank YOU so much for making the birthday extra special and entertaining!! ~ Lil J
Ashe County Livery exceeded our expectations! We recently hired their van service to take 8 of us on a tour of 5 NC wineries for a 60th Birthday celebration with friends. James was excellent during the reservation/itenary planning. He had great suggestions to make the most of our day. The best part was that he picked us up at our house in Mouth of Wilson, Virginia, about an hour from the wineries. James was friendly, knowledgeable about the area and kept us on schedule. We had a perfect day! ~ Robin F
If you're considering transportation for an event in the High Country, I cannot recommend Ashe County Livery enough. We used Ashe County Livery for our wedding at The Sky Retreat in Purlear, NC. We coordinated transportation for guests staying at both our hotel blocks and various Airbnbs throughout the area. From the very beginning, James made the entire process incredibly easy and stress-free. As we got closer to our wedding day, we made a few changes to our pickup plans, and James accommodated everything without hesitation. On the day of the wedding, transportation ran seamlessly—our guests arrived safely and on time, and everyone was able to get a ride home whenever they were ready to leave. James and his entire team were professional, organized, and genuinely wonderful to work with. Having reliable transportation was one less thing we had to worry about on our wedding day, and that peace of mind was invaluable. I would trust Ashe County Livery with any transportation needs and will absolutely use them again if we're ever back in the area. Thank you, James and team, for helping make our wedding weekend so perfect! ~ Alan R
I had the most amazing experience with this company. The owner James is so thoughtful and very responsive, he made sure every request I had was met. My driver, David, was so sweet and helpful. I couldn't have asked for a better shuttle service for my wedding day!! Brides and Grooms out there, if you are looking for a transportation service for your big day, I highly recommend Ashe County Livery!! ~ Nesha B
We had the absolute best experience with Ashe County Livery! When we reached out to them for more information they were VERY responsive and super helpful. The booking process was simple and easy. James helped us coordinate the best times and itinerary for the vineyards we wanted to visit. Our driver Carsten was very punctual, super kind and we had a great experience at all of the stops. Highly recommend using them! ~ Megan S
James and Ashe County Livery were the absolute best for my wedding guests transportation. Communication was excellent, and they were so helpful in mapping out specific details. I also discovered that a few of my wedding guests used Ashe Co Livery for their airport transportation and raved about how nice their driver was. To top it off, James is a genuinely nice person who you can tell really cares about making your experience a good one. ~ Kasey C
Our wedding guests had nothing but positive things to say regarding their shuttle experience to and from the venue. Greatly liked having various shuttle options/ schedules to choose from. Best thing was guests were able to leave the venue at anytime they wished and did not have to wait for scheduled departure times, shuttles were always on site ready for guests to leave. ~ Dakota W
Ashe County Livery did a shuttle service for my daughter’s wedding at Sky Retreat. They were wonderful! James was more than accommodating - even when our plans kept changing right up to the last minute! They ran with it and made it all happen and happen seamlessly! I was able to enjoy the day and not worry about our guests getting to and from our venue safely and for a great price! ~ Christine D
James is outstanding and I continue to depend upon his Ashe Livery. He picked me up at Charlotte Airport last night. ..helped me with luggage and drove his beautiful car 2 hours to my home in Lansing NC. He's always cheerful and caring . I'm just back home from cancer treatments at Mayo and it was so wonderful to know he would be there to help me. ~ Clare T
We recently took a cruise with several friends and needed transportation to get to and from the airport to accomadate 13 people. Ashe County Livery kept us infomed and got us to the airport and pickup us up on time. They kept us well informed. Thanks you to James and Drew!!! I would recommend them for any ride service!!! ~ Pat M
Carsten was absolutely wonderful. He was very professional, patient, courteous, and incredibly kind. He made our airport transfer smooth, comfortable, and stress-free. His warm personality and excellent service made the experience even more enjoyable.(I highly recommend Carsten and Ashe County Livery. Thank you so much!!! ~ Yordanka B
Jan, driver for Ashe County Livery, did a remarkable job driving our friends to our home and returning them back to their homes for a dinner event recently. The attention to detail, friendliness and professionalism was greatly appreciated.. this was the second time we had used Mr. Armstrong’s driver services. ~ Debbie H
We had the most amazing wine bus tour with Ashe County Livery. James was awesome! He did an amazing job helping us select the best wineries for our group, coordinating our winery reservations, providing a cooler and ice on our air conditioned bus, and was incredibly accommodating, nice, and easy to communicate with! We highly recommend!! ~ Meghan B

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